Privacy Policy

Last updated: 18 July 2026

Kim Spa Massage respects your privacy and handles personal data in accordance with applicable Vietnamese personal-data and consumer-protection requirements.

1. Information we collect

We may collect your name, country, telephone number, email address, requested appointment date and time, treatment preferences, messages and information you voluntarily provide about matters relevant to a safe treatment. Our website may also record basic technical information such as IP address, browser type, device type and pages visited.

2. How we use information

  • To respond to enquiries and confirm, manage or change appointments.
  • To provide requested services safely and effectively.
  • To process payments, maintain business records and resolve complaints.
  • To improve our website, services and customer experience.
  • To send promotional messages only where you have agreed or where permitted by law.
  • To comply with legal obligations and protect guests, staff and the business.

3. Sharing of information

We do not sell personal data. Information may be shared only with service providers that help us operate the website, communications or payments; with professional advisers; or with authorities where disclosure is required by law. Providers are given only the information reasonably needed for their task.

4. Retention and security

We keep personal data only for as long as needed for the purposes above, our legitimate business records and applicable legal requirements. We use reasonable organisational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

5. Your choices and rights

Subject to applicable law, you may ask to access, correct or delete your personal data; withdraw consent; restrict certain processing; or object to promotional communications. Withdrawing consent does not affect processing already lawfully completed and may limit our ability to provide a requested service.

6. Cookies and external links

Our website may use essential cookies and similar technologies for functionality, security and basic analytics. Links to Google Maps, social networks, messaging services and other websites are governed by those providers’ privacy practices.

7. Children

We do not knowingly collect booking information directly from a child without appropriate involvement from a parent or legal guardian.

8. Contact

For privacy questions or requests, email kimspa2023@gmail.com, call 0911896116, or visit F11 3A Street, Tan Hung Ward, District 7, Ho Chi Minh City.